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On shift
Attendance · Start of day

Check in first

After you sign in, check in before the rest of the app opens. Your shift stays on your own record until you check out.

Complaints · Your queue

Work what is assigned

You only see complaints assigned to you. Update the status, reply, and use stock from what you are holding. That use is logged on the complaint.

Customers · New lead

Five steps, still a lead

A new connection stays a lead until installation. Save contact, location, plan, and identity, then submit it as installation pending.